How Do Online Casinos Ensure Fair Play & Player Safety?

Traditional casinos usually have a sense of safety in that you can see everything that is taking place and the dealer you are playing with.

Of course, this is not the case in most online casino games, and it understandably introduces some question marks – especially when you find yourself on a losing streak. How fair are they?

On top of that, you can justifiably worry about how your personal and financial information will be protected, especially considering the ever-increasing data threats. So in a bid to get the answers to these questions, we engaged an online casino expert, Eddy Cheung, from Online Casino Rank.

Licensing and Regulation

Casinos operate under various laws and regulations which are meant to protect both users and the casinos. Some of these regulations involve the fairness of the games they offer and protection of personal and financial information. So if an online casino has a valid license, it means that it has met the various standards.

The regulatory body of a certain casino will depend on its location. However, as a rule of thumb, you can consider casinos licensed by recognized bodies.

Some of these are the United Kingdom Gambling Commission, the Malta Gaming Authority, the Gibraltar Regulatory Authority, and the Isle of Man Gambling Supervision Commission. Casinos that list high on online casino rank websites are most likely licensed by these three.

Random Number Generators

Random Number Generators are the technology that powers fair play in online casinos. They are basically sophisticated algorithms that are designed to generate unpredictable and random outcomes for various casino games. This means that the casino won’t have any unfair advantage, apart from the one offered by the game itself.

A casino saying that it uses RNGs is of course not enough, so reputable ones often subject them to independent testing and certification, usually done by third-party auditing agencies.

These agencies check whether the RNGs used are actually random and if they work as expected. Some well-known testing agencies are eCOGRA (eCommerce Online Gaming Regulation and Assurance) and iTech Labs.

Anti-Fraud and Security Systems

Like any other enterprise, online casinos have a responsibility to protect the personal and financial information of their players. And since they deal with money, they also have to prevent fraudulent activities and ensure a secure and trustworthy gambling environment. Otherwise, they may end up paying huge fines if customer information ends up being compromised.

In order to protect sensitive information and build user trust and confidence, online casinos use several measures.

Some of these are encryption of sensitive information, secure payment gateways, account verification, fraud detection systems, privacy policies, and auditing and certification. If you are not sure about the security used, you can confirm with an online casino rank site.

Player Verification and KYC

Depending on where they are based, online casinos are required by law to ensure all gambling practices are fair and open, prevent crime-associated gambling, and prevent children from taking part. And as such, they have to implement player verification and what is known as Know Your Customer (KYC).

When a player registers, the casino will ask for a scan of their ID or passport and proof of residence, such as a current electricity or water bill.

If a user deposits via credit card, the casino will also ask for proof of possession, such as an image with the last four digits. Sure, this can seem like excessive information, but it’s all meant to ensure a safe gambling environment and compliance.

Dispute Resolution Mechanisms

Issues can often arise when gaming online. For example, there can be a disputed game outcome, a game can malfunction, or an account may be suspended.

To ensure a fair and satisfactory experience for all players, casinos usually have avenues that can address these concerns and resolve disputes. These are usually support channels, escalation procedures, and terms and conditions.

And even if the dispute can’t be solved internally, there’s always an option for external, impartial mediators, such as eCOGRA. All these are meant to ensure that you can always gamble online with peace of mind and a sense of security.

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