Last Updated on October 3, 2026 by Jeff Tomas
BANGKOK – Five government ministries have joined forces with Traffy Fondue and the Bangkok Metropolitan Administration (BMA) to launch a free post-flood repair service. This initiative uses the popular Traffy Fondue platform to help citizens recover from recent severe flooding. The campaign focuses on repairing homes, vehicles, and electrical appliances at no cost to the public.
Deputy Prime Minister Yotsanan Wongsawat officially announced the “Repair, Build, Fight Floods” campaign on October 2. The pilot phase will run for one month across seven heavily impacted provinces. Authorities aim to speed up recovery efforts so that flood victims can quickly return to their normal lives.
Key Takeaways
- Six Agencies Unite: Five government ministries and the BMA are providing free post-flood repair services.
- Seven Pilot Provinces: The initiative covers Bangkok, Nonthaburi, Pathum Thani, Samut Prakan, Samut Sakhon, Nakhon Pathom, and Kanchanaburi.
- Easy LINE Access: Residents can request help, upload photos, and track repair status via the @TraffyFondue LINE account.
How the Traffy Fondue Repair System Works
Requesting help through the new system is incredibly straightforward for affected residents. Users simply need to add the @TraffyFondue account on the popular LINE application. From there, they can select the dedicated “Repair, Build, Fight Floods” menu to start their request. This digital approach eliminates the need for complicated paperwork during a natural disaster crisis.
To complete a request, users choose the type of assistance they need and upload photos of the damage. They must also share their exact location so repair teams can find them easily. The system then automatically routes the ticket to the most appropriate government agency or volunteer group. Users can track the status of their repair requests until the job is fully completed.
For vulnerable groups who may lack internet access, the government has a reliable backup plan in place. Volunteers from the Ministry of Social Development and Human Security will visit heavily affected communities. These workers will manually input repair requests into the system for the elderly and disabled. This ensures that no one is left behind during the crucial post-flood recovery period.
Government Agencies Collaborating for Faster Relief
The project highlights a rare level of coordination among Thailand’s major governmental bodies. The Ministry of Defense has deployed military personnel and heavy equipment to clear water and assist with logistics. Meanwhile, the Ministry of Labour is providing skilled technicians to fix damaged household appliances and vehicles.
The Ministry of Education and the Ministry of Higher Education, Science, Research and Innovation are also contributing resources. The BMA continues to manage drainage and debris removal within the capital city limits. This joint effort is funded by the central budget and individual ministry funds, making it completely free.
As an added benefit, the Traffy Fondue system generates a digital work ticket for every completed job. This digital record serves as official proof of flood damage for the affected household. Residents can later use this document to claim further financial relief from the government.
