How to Contact Frontier Airlines Customer Service in 2025

Need to contact Frontier Airlines? This guide outlines 12 effective ways to reach Frontier Airlines customer service, including their 24/7 phone number, live chat, email, mobile app, and more.

How to Contact Frontier Airlines Customer Service: A Complete Guide

To reach a live representative at Frontier Airlines in the United States, call their 24/7 customer support line at 1-855-442-3545. For fast help with bookings, flight changes, or support-related concerns, you can also use their live chat, email, mobile app, or airport service desks.

This guide breaks down every contact method available for Frontier Airlines and helps you choose the best option based on your situation.

Why Choosing the Right Contact Method Matters

Knowing the most efficient way to contact Frontier Airlines can save valuable time, especially during delays, cancellations, or urgent travel issues. As a frequent traveller with the airline, I’ve personally used nearly all of their communication channels — phone, email, app, chat, and in-person — to get support.

Call Frontier Airlines’ Customer Service (Main Hotline)

Phone Number: 1-855-442-3545
Availability: 24/7

This is the most direct method to reach Frontier Airlines for flight changes, cancellations, or urgent inquiries. Be sure to have your confirmation number, FRONTIER Miles account, and travel details ready when calling.

Use the Frontier Airlines Live Chat

Live chat is a convenient option for those who prefer typing over calling. It’s effective for quick questions and minor changes.

Access it via:

• The Fly Frontier app
• The official Frontier Airlines website under the Contact Us or Help section

Best for: Seat questions, baggage allowance, and policy clarification.

Email Frontier Airlines Support

If your issue requires documentation or isn’t urgent, emailing Frontier Airlines is a good option.

How to email:

• Use the contact form on the Frontier website
• Include attachments if needed (e.g. refund requests or medical notes)

Response time: Within a few business days.
Best for: Formal complaints, refund documentation, or special requests.

Reach Out via Social Media

Frontier Airlines is active on social media platforms like Facebook and X (formerly Twitter). You can message them directly or post for assistance.

Where to message:

• Facebook Messenger
• Twitter: @FlyFrontier

Best for: Public feedback, non-urgent concerns, or updates during large delays.

Visit the Frontier Airlines Desk at the Airport

If you’re already at the airport and face cancellations or booking issues, head straight to the Frontier Airlines service desk.

Located: Near the check-in counters or gates
Best for: Immediate help, baggage issues, or rebooking assistance

Use the Fly Frontier Airlines Mobile App

The Fly Frontier app is more than just for check-ins. You can manage bookings, contact support, receive alerts, and access live chat.

How to use:

• Download the app from Google Play or the App Store
• Sign in and access the Help section

Best for: On-the-go support, mobile check-in, and notifications.

WhatsApp Support (If Available in Your Region)

In some countries, Frontier Airlines offers WhatsApp support for faster communication abroad.

How to access:

• Check availability via the official Frontier Airlines website

Best for: Travellers abroad needing text-based support.

Use Frontier’s Automated Phone System

For simple updates like flight status or baggage info, you can rely on Frontier Airlines’ automated system.

How to use:

• Dial 1-855-442-3545 and follow voice prompts

Best for: Flight status, check-in, and booking summaries.

Request a Callback from Frontier Airlines

Avoid hold times by using the callback option on the Frontier Airlines app or website.

How to request:

• Enter your phone number and issue type
• A representative will call back when available

Best for: Busy travellers who prefer to be contacted directly.

10. Call International Support Numbers

Frontier Airlines provides specific support numbers for travellers calling from outside the U.S.

How to access:

• Visit the Contact Us section of Frontier’s website
• Select your country from the dropdown

Best for: International booking issues and local-language support.

Accessibility Support from Frontier Airlines

Travellers with special needs or disabilities can contact Frontier Airlines’ dedicated accessibility team for assistance.

How to use:

• Call the accessibility support line
• Or submit a special assistance request online

Best for: Wheelchair access, service animals, or medical equipment requests.

Visit Frontier Airlines’ Help Centre for Self-Service

Many common travel questions and changes can be handled directly through Frontier Airlines’ Help Centre.

Includes:

• Booking management tools
• Travel advisories and FAQS

How to access: Visit FlyFrontier.com and click on Help Centre.

Quick Comparison Table: Frontier Airlines Customer Support Options

Pro Tips for the Best Frontier Airlines Customer Service Experience

• Have your confirmation number, contact email, and FRONTIER Miles ID ready before calling or chatting.
• Be clear and brief about your issue — state what went wrong and what you need.
• Use the callback feature to skip long hold times during busy hours.
• Start with Frontier’s Help Centre or app — many issues can be fixed without contacting an agent.

Final Thoughts on Contacting Frontier Airlines

If you’re dealing with flight delays, changes, or urgent travel support, calling Frontier Airlines at 1-855-442-3545 is your fastest option. However, depending on your needs, other methods like live chat, email, or the mobile app may be more convenient. With multiple ways to reach out, Frontier Airlines offers flexible customer service options to meet all types of travel situations.

Salman Ahmad

Salman Ahmad is known for his significant contributions to esteemed publications like the Times of India and the Express Tribune. Salman has carved a niche as a freelance journalist, combining thorough research with engaging reporting.