(CTN News) – You might soon find that Walmart knows when you need groceries before you do and sends someone to place them in your refrigerator before you need them.
As part of its InHome delivery service, the retailer plans to offer artificial intelligence-assisted replenishment, executives announced Tuesday at the Consumer Electronics Show.
We intend to automatically add groceries, such as milk, to customers’ online orders using a schedule based on what they consume and how quickly they consume it.
In a presentation, Whitney Pegden, vice president and general manager of InHome, described how the new feature learns a customer’s purchase patterns to determine the optimal cadence to restock essentials.
There will be a noticeable difference between the new replenishment service offered and the existing replenishment service provided by Walmart. The company has started offering a service that allows customers to schedule regular deliveries of essentials using a service that started offering last year.
Pegden said customers will be able to change items placed in their virtual carts if they intend to be away from home. Aside from offering delivery services,
Walmart has recently introduced artificial intelligence (AI) replenishment for its grocery stores.
A new service that the company started offering in 2019 is InHome delivery. Walmart’s website states that the monthly fee for the service is $19.95, or $138 if the customer chooses to buy the service for a full year in advance.
The Walmart Spark delivery service also features thousands of independent contractors who are part of the Spark network.
Walmart customers receive a variety of goods from the contractors, including groceries as well as electronics from the contractors.
Spark gig delivery workers are not allowed to enter customers‘ homes, which is causing confusion among Walmart customers who believe Spark contractors deliver to their homes, who are unaware that Spark workers are not allowed to enter homes.