(CTN News) – No matter how diligently Walmart Santa Claus tries, there are inevitably some gifts that fall short of expectations.
If you find yourself in possession of one of these less-than-ideal presents, and if Santa happened to do his shopping at Walmart, it is important to be aware of the revised return deadlines when the nation’s largest retail chain reopens at 6 a.m. on December 26th.
Walmart stores will close at 6 p.m. on Christmas Eve and will not open on Christmas Day to facilitate returns.
Walmart has stated that returns are accepted for “nearly everything” sold in their stores. To facilitate this process, the company has extended its return policy.
Typically, items purchased and shipped by Walmart can be returned or replaced, if available, by mail within 90 days of receipt. The same policy applies to in-store purchases, allowing for returns within 90 days from the date of receipt.
During the holiday season, most items purchased in-store or online between October 1st and December 31st are eligible for return until January 31st, 2024.
However, this policy may vary for purchases made through Marketplace sellers, so it is advisable to check in advance for those specific transactions.
It is worth noting that it is always beneficial to retain the original packaging and any receipts when making returns, as this can streamline the process.
Additionally, you have the option of scanning your paper receipt into the Walmart app to keep a digital copy.
Walmart can look up in-store purchases using a debit or credit card, as well as online orders using a phone number or email. Refunds issued back to a debit or credit card without a receipt may take up to 10 days, and it is necessary to present a government-issued ID.
If the value of your item is less than $10, you have the option of receiving a cash refund. However, if the value exceeds $10, you will be issued a Walmart gift card instead.