If you live in Thailand or run a business here, you’ve probably noticed Makro’s big red-and-white signs. The large warehouse stores are well known, but there’s a smaller format showing up in more areas: Makro Food Service.

Here’s what these stores focus on, where they’re located, and what shoppers commonly say about them.

What is Makro Food Service?

Makro Food Service is built for the HoReCa crowd (Hotels, Restaurants, and Catering). While the classic Makro locations carry a wide mix of products, Food Service branches mostly stick to food and kitchen-related items.

These stores are usually more compact and placed closer to city centers and tourist zones. That makes them a practical stop for restaurant teams that need to restock quickly, without a long drive.

What you’ll see in the store

Fresh produce: Vegetables, fruit, and herbs, with plenty of variety.
Meat and seafood: A strong butcher counter, imported options, and seafood kept on ice.
Frozen foods: Appetizers, frozen fruit, and ice cream made for food service needs.
Pantry staples: Large bags of rice and flour, spices, sauces, and big bottles of cooking oil.
Kitchen basics: Cleaning products, takeaway packaging, and simple tools for prep and cooking.

Where to find Makro Food Service in Thailand

Makro Food Service has grown quickly across the country. Locations tend to follow areas with lots of restaurants, hotels, and busy food streets.

1. Bangkok and nearby areas

In Bangkok, branches are set up in active neighborhoods like Sukhumvit 22, Thong Lor, On Nut, and Sathorn. These spots are convenient for everyone, from street food vendors to upscale restaurants.

2. Popular travel areas

Tourist cities are a natural fit since hotels and resorts buy in volume. You’ll see Makro Food Service in places like:

Phuket: Patong, Rawai, and Karon
Chiang Mai: Siri Mangkalajarn (near Nimman), a good match for cafe-heavy areas
Chonburi: Strong coverage around Pattaya and Amata City
Islands: Branches also show up on Koh Samui and Koh Phangan

What customers often say

Most reviews are upbeat, with a few practical issues that come up again and again.

What people like

Freshness and quality: Shoppers often praise the meat and seafood sections. One review mentioned, “The seafood department and butchery are excellent. Everything is clearly labeled in Thai and English, which makes it easy for foreigners.”
Easy access: Many people like that the branches are closer to town. A quick run can take 30 minutes instead of a long trip to a larger warehouse.
Strong prices: Even with smaller stores, pricing still feels wholesale. Some households shop here to save by buying bigger packs.
Supportive staff: Reviews often call out security and staff who help move heavy items to the car.

What can be frustrating

Payment restrictions: A common complaint is limited credit card support. Some locations won’t take Visa or Mastercard unless it’s their branded card. Many customers pay through the Makro PRO app or via Thai bank transfer (PromptPay).
Large pack sizes: Some items only come in bulk. If you need a single piece or a small snack pack, it may not suit your shopping style.
Occasional stock gaps: Since the stores are smaller, certain items can sell out during peak travel periods and holidays.

Why people shop at Makro Food Service

Makro Food Service works for both pros and everyday shoppers, just in different ways.

For restaurant and hotel teams, the Chef’s Club program is a big plus. Makro works with chefs to choose products that fit real kitchen needs. Some branches, including Sukhumvit 22, also offer dry-aging cabinets for premium beef.

For home cooks, it’s a solid place to buy items that can be hard to find in standard supermarkets. You might spot larger cheese blocks, real Italian pasta, and restaurant-style sauces, often at better prices than specialty stores.

Quick tips before your first trip

Download the app: Get the Makro PRO app. It works as a digital membership card and sometimes includes app-only deals.
Bring bags: Free plastic bags aren’t a given. Bring reusable bags, or grab spare cardboard boxes near the exit.
Go early if you can: Many branches open around 6:00 AM, which helps restaurant owners shop before lunch prep starts.
Check for Aro products: Look for the “Aro” label. It’s Makro’s house brand and is known for good value and reliable quality.