CHIANG RAI – True Corporation teamed up with Thailand’s Technology Crime Suppression Division (TCSD) and the National Border Targeting Centre (NBTC) to inspect a suspicious building in Mae Sai District, Chiang Rai.
The focus was simple: stop illegal cross-border internet transmissions believed to support call-center gangs and other online crime. After officers flagged unusual network activity, the team moved in to verify the source and shut it down on the spot.
The joint operation took place early on February 13, 2026. TCSD officers led the search with support from True, the NBTC, and other service providers. True had shared technical leads after monitoring a long stretch of unusually heavy internet use.
The traffic stayed high for extended periods and spiked at night, a pattern that raised red flags. Because of that, investigators asked for on-site checks and deeper technical support.
Police Lt. Col. Trin Leelanuch, an inspector with the TCSD’s technology case support unit, said investigators traced abnormal usage to a rented room in an apartment near the Mae Sai border area. Officers also found other risk signs during surveillance, including the renter’s links to prior cases.
After gathering enough information, police obtained a court warrant to search the room. Inside, they found equipment allegedly used to send internet signals across the border into Myanmar. Authorities then worked with True and other providers to cut service immediately, seize the illegal devices, and speed up efforts to identify and arrest those involved.
During the search, officers did not find anyone inside the building. However, they discovered a gear that collected an internet signal and connected it to the distribution equipment. The setup appeared designed for cross-country connectivity. As a result, police and True shut down the signal right away and took the equipment as evidence for legal proceedings.
Meanwhile, investigators continue to collect evidence, verify involved parties, and expand the case. Early findings suggest possible ties to a wider group, which authorities plan to use to track down additional suspects and pursue charges under Thai law.
Chakkrit Urairat, Chief Corporate Affairs Officer at True Corporation Plc., said True will keep working closely with security agencies, law enforcement, and the NBTC.
He added that the company is strengthening monitoring and checks for abnormal internet use in border areas to prevent networks from being used for illegal activity and to help stop online crime that harms people in Thailand.
Besides enforcement support, True says it’s also focusing on prevention. The company has tightened controls around mobile SIM sales and registration, and it uses AI and data analysis to screen for SIM-related risk, so numbers are less likely to be misused.
True also provides “True CyberSafe” (True CyberSafe) at no cost to True and dtac customers on all numbers. The service automatically blocks dangerous links or suspicious websites delivered by SMS, and it works without requiring an app download or extra fees.
