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ICTBroadcast, the Best Call Center and Auto Dialer Software in the Market

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ICTBroadcast, the Best Call Center and Auto Dialer Software in the Market

When you need to make mass calls and automate customer service, there are a lot of choices out there. But few offer the flexibility and power of a cloud-based call center solution like ICTBroadcast.

Whether you want to integrate your CRM or another system with our tools or simply use ours as the backbone for your business processes, we have the right solution for your unique needs.

Our SaaS-based system is scalable and cost-effective so that it works with any budget while still allowing you to grow your business in any direction possible!

What is ICTBroadcast?

ICTBroadcast is a powerful outbound calling software that can help you increase sales and generate leads with ease. The software comes with many features, including inbound call tracking, campaign management, and reporting tools.

ICTBroadcast is also a multi-tenant, multi-channel, multi-segment, and multi-campaign capable outbound auto dialer software. It offers the ability to customize dialer templates, create new rules, and master settings for each campaign.

It also allows you to generate reports, manage contacts and view real-time analytics from your campaigns. The software also supports IVR, recording, multi-level dialing, and much more.

Multi Campaign Capable Auto Dialer Software

Here are the key benefits of our auto dialer software.

  • Multi-Campaign Capable: The auto dialer software is capable of making calls to multiple campaigns, allowing you to manage all of your campaigns from a single platform.
  • Multi-Channel Capable: The call center software allows you to connect with your customers via multiple channels like IVR and email.
  • Multi-Tenant Enabled: Multi-tenant call center software allows you to create multiple customer accounts within one single instance.
  • Multi-Segment Channel Campaigns: The best auto dialer software supports segmentation-based campaigns that help marketers reach different segments of their target audience in a better way by sending them highly relevant messages at the right time through the right channel or campaign.
  • Automatic Voice surveys: ICTBroadcast offers a survey campaign feature that enables you to run voice-based surveys asking recipients multiple questions, and then creating useful reports from the survey responses.
  • IVR Studio and Custom IVR: ICTBroadcast is bundled with a web-based IVR Designer enabling you to design your custom IVR menus as you choose, with our simple Drag and Drop feature. ICTBroadcast then plays these IVRs to your customers.
  • Call based appointment reminder: ICTBroadcast automatically reminders customers by calling them prior to their scheduled appointment time

Highly scalable Auto Dialer and Complete Call Center software

ICTBroadcast is the fastest outbound dialer software that can process calls at a speed of 1000/sec and it can be scaled to multiple nodes with thousands of concurrent calls at a time. ICTBroadcast is a complete call center software solution , it features both inbound and outbound call center functionality. It also offers REST APIs to integrate with third party applications with ease.

Also you can connect your call center, BPO, or any other inbound communications provider to ICTBroadcast and start sending outbound calls.

If you are looking for an auto dialer that can process calls from multiple sources, then ICTBroadcast is the best choice for you as it supports multiple sources.

We have built our system so that it is completely scalable and will work well even if one of your campaigns goes viral!

SURVEYS AND POLLS

ICTBroadcast offers a survey campaign feature that enables you to run voice-based surveys asking recipients multiple questions, and then creating useful reports from the survey responses.

ICTBroadcast, Auto Dialer software has a survey campaign for telephone surveys and polls. This auto dialer software automatically dials a list of numbers and asks them a set of questions that they can respond to, by using their telephone keypad. You can schedule when to make calls, record your questions using ICTBroadcast voice recording features, and run a campaign. You can view graphical charts and reports for your survey campaign and analyze recorded responses from your prospects.

IMPROVED WEB-BASED IVR DESIGNER

ICTBroadcast is bundled with a web-based IVR Designer enabling you to design your custom IVR menus as you choose, with our simple Drag and Drop feature. ICTBroadcast then plays these IVRs to your customers.

Ready to Get Started?

When you’re ready to make calls, ICTBroadcast is the best call center and auto-dialer software in the market. You can easily add phone numbers on the fly, create campaigns that target multiple segments at once, or even set up your own custom campaign rules if you want. In addition, you have access to all your contacts in one place — no more searching through spreadsheets! In addition to these features and capabilities, we offer a few others:

If you want more information about any of these benefits or how they work together within our system at ICTBroadcast, please don’t hesitate to get in touch with us today!

Conclusion

If you are looking for a call center solution that can help you grow your business and save money at the same time, then ICTBroadcast is the perfect choice for you.

We have more than 200 customers in multiple countries, and we continue to expand our reach every day.

 

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