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Thailand Mulls AirAsia’s Facial Recognition Check-in System

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Thai AirAsia has requested Thailand to their implement facial recognition flight check-in system. AirAsia is using facial recognition technology as part of a digital identity system.

F.A.C.E.S. is the first facial recognition boarding system and was introduced in Malaysia. Its owned and operated by AirAsia. Deputy Transport Minister Thaworn Senneam said a committee is studying the F.A.C.E.S. system.

The committee has until the end of the month to decide whether the system is suitable for Thailand’s airports he said. The panel is headed by Somkiat Maneesathit, the deputy director-general of the Department of Airports.

According to Thai AirAsia, the sensors would cut the check-in time by half.

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Mr Thaworn said several government agencies will be invited to give their views on the proposed system. They include the Royal Thai Police, the Interior Ministry and the Civil Aviation Authority of Thailand.

The system requires careful consideration because it uses people’s personal data and involves security matters. They must also discuss whether the law permits such a system to be operated.

The deadline for the study expires at the end of the month although it can be extended for 15 days, the Bangkok Post reports.

If the new check-in method for Thai AirAsia flights is given the green light. It will be implemented on a trial basis at provincial airports in Nakhon Phanom, Nan, Buri Ram and Roi Et.

Santisuk Klongchaiya, Thai AirAsia chief executive officer, said the facial recognition scan is also safe and secure for users. Its effective for the airline as it drastically reduces check-in time.

On average, a passenger spends 90 seconds checking in at airport counters.

If the system is approved, Thai AirAsia will be the first airline to use it in Thailand. At present, check-ins at many airports suffer delays, he said.

F.A.C.E.S. (Fast Airport Clearance Experience System)

F.A.C.E.S. (Fast Airport Clearance Experience System) can also be used in lieu of a boarding pass by passengers on domestic flights.

Using the system, the airline could identify Faces-enrolled passengers who could go past the automated boarding gate. Boarding their flights without having to carry or show any travel documents.

The enrollment for the system can be now done on the official AirAsia mobile app.

“On the app, when you go to your profile, you will see MyFaces, register your face and your passport.”

After the registration, users will still be required to do one-time verification with the ground staff on the facial and passport details at the airport before boarding the flight.

“You are now ready to never use a boarding pass again”

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